Getting started

Requirements

• Shopware 6.5.8+, 6.6 or 6.7. The extension ships in platform-bound version lines – 2.x for 6.5, 3.x for 6.6, 4.x for 6.7 – with the same feature set; the Shopware Store delivers the matching line automatically (see Version notes).
• For offers on PayPal-paid orders: the official SwagPayPal extension (tested with SwagPayPal 8.x on Shopware 6.5, 9.x on 6.6 and 10.x on 6.7). It is optional – invoice, prepayment, cash on delivery and direct debit need nothing extra. See PayPal setup.

Install and switch on

1. Install and activate Post-Purchase Cross-Selling & Upselling from the Extensions area.
2. Open Cross-Selling & Upselling in the admin's main menu (under Marketing). You will see four tabs: Campaigns, Analytics, Activity and Health.
3. Check the master switch. It ships on, so offers go live as soon as an active campaign matches an order. To set everything up first, turn it off (in the extension settings) until you are ready, then switch it back on. See Global settings.
4. Create your first campaign – see Campaigns.
5. Place a test order to see the offer in action.

A quick first campaign

The fastest way to see it work:

1. Campaigns → Add campaign.
2. Campaign tab: give it an internal name and switch Active on – new campaigns start inactive. The Ready to go live? strip above the tabs walks you through exactly these steps.
3. Offer tab: pick an Offer product (a small accessory works well).
4. Leave everything else at its defaults – the trigger is Always (any order), all supported payment methods and all sales channels are pre-selected.
5. Save.Preview offer page shows the page instantly in a live preview – no test order needed.
6. Place a test order paid by invoice. After checkout you will be sent to the offer page; click add and check the product is added to the order.