Post-Purchase Cross-Selling & Upselling
Health check
The Health tab runs a quick self-check and reports in plain words, with an overall status (OK, warning or error). It is your first stop if offers are not appearing.
What it checks
- Extension enabled: whether the master switch is on. Warns if the extension is disabled in settings.
- Active campaign: how many active campaigns exist. Warns if there are none.
- Offer products: whether every active campaign's offer product is active. Errors if any campaign points to an inactive or missing product.
- Payment methods: an informational note (always shown): supported methods are invoice, prepayment, cash on delivery, direct debit, plus PayPal Wallet and PayPal credit/debit card. It does not test your PayPal/SwagPayPal setup.
- Storefront route: whether the storefront offer route is registered. Errors (and suggests clearing the cache or rebuilding) if it is missing.
- Order metadata: whether the order and order line item custom field sets are registered. Warns (and suggests reinstalling the extension so the migrations run) if missing.
- Shopware version: your Shopware version, with a note if it is not the version this extension version is built for (see Version notes).
What the Health tab is for
The health check is your first stop when offers are not appearing: the overall status and the individual checks quickly show whether the extension is active, a campaign is running, and the required routes and fields are present.